You will get an error notification when the KeyDescriptor element in the metadata file could not locate the use=signing attribute. You might encounter this frequent error while trying to upload a metadata file to the Jamf Pro server. Error: “Metadata file does not contain signing certificate information.” Regularly refresh Jamf Pro’s metadata if you make any modifications.ģ.Verify the validity of the Jamf Pro certificate and your Identity Provider’s certificate.You may see the following error message in the Jamf Pro log: authentication.AuthenticationServiceException (Spring Security)įortunately, you can fix this error quickly by following the given instructions from Jamf support: This error is also caused by uploading an invalid signing certificate, or the certificate in use might have expired in due course. Contact your administrator for assistance.” Error: “An error occurred while processing your Single Sign-On request. It also assists you in generating different certificate templates (for numerous use cases) so that misconfiguration won’t be a problem. Our PKI services allow you to generate your own Root and Intermediate Certificate Authorities, so you can enable your Firewall to check the traffic it needs. You can minimize these errors by using SecureW2’s Managed PKI, which helps you manage and customize your CA, ensuring all your security needs. On the General pane, unselect the Skip certificate installation during enrollment.If you are going to install a public certificate from a third-party CA such as SecureW2’s JoinNow Connector PKI, you can follow these steps: Refer to Starting and Stopping Tomcat for instructions.Select Generate a certificate from the JSS’s built-in CA.Select Change the SSL certificate used for HTTPS.Try Replacing the Web Server Certificate in Jamf Pro with the Certificate from the JSS’s Built-in CA.You can also use a reliable third-party CA for the same.įor the missing CA certificate, please use the following recommendation by Jamf Pro support: Using Jamf’s built-in CA.Replace the server certificate from Jamf Pro’s integrated CA.The CA certificate might be missing on the device due to non-installation at the time of enrollment.įor self-signed certificate errors, we recommend the following measures as suggested by Jamf support:.The SSL Certificate used in Jamf Pro might be self-signed.Jamf Pro was unable to establish trust with the mobile device for encrypted communication.There could be several reasons for these error messages, such as: This is one of the most common errors customers face while enrolling in MDM (Mobile Device Management) profiles (Jamf Pro in this case) on their smartphones or mobile devices.
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